Why can’t I see my team’s personal contact details in PeopleXD?

Answer

Access to employees’ personal and contact details in PeopleXD has been restricted for GDPR reasons. This change was made to protect staff privacy and ensure that only authorised HR personnel can view personal data.

If you need to access a team member’s contact details and they are not visible in PeopleXD:

  1. Ask the employee directly for the information you need (e.g., phone number or address).
  2. If this is not possible, email hr@lancaster.ac.uk explaining why you require the information.
  3. HR will review the request and, if appropriate, provide the relevant details in line with data protection legislation.

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  • Last Updated Nov 11, 2025
  • Views 2
  • Answered By Maaria Mehmood

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